By Hash Techs 
Nintendo has not replied to Procon-SP’s notice about modifications in Switch usage terms and accounts. The deadline for providing an explanation has been extended until the end of May 2025.
Nintendo’s lack of official presence in Brazil significantly hampers communication and accountability, leading to the postponement.
The deadline has been extended as there is no company representation in Brazil, so the agreements will have to be made directly with the overseas headquarters.
Procon will have to directly reach out to the company’s headquarters in Japan to request explanations, and there are numerous significant points that need clarification.
Nintendo has the ability to deactivate accounts and consoles without providing a specific cause.
Nintendo can cancel accounts or block consoles at any time and for any reason, and users must give up the right to a jury trial to use the company’s services, which goes against Brazilian consumer protection laws.
Nintendo’s lack of a presence in Brazil not only violates the law but also poses a challenge due to the absence of a legal representative required for companies selling products or services in the country.
Unilateral changes in contracts, like the ones made by Nintendo, can be declared invalid in Brazil, according to Procon-SP. This can complicate the situation in Japan even more.
Understand the situation
The dispute started in early May when Nintendo quietly modified the terms of service for its platforms. Procon-SP promptly contacted the company on May 13, setting a 48-hour deadline for an official reply, which, as predicted, was not received.
Procon-SP aims to maintain the case active by seeking a response from Nintendo regarding its compliance with Brazilian laws and the support of local players, with the new deadline now set for the end of the month.
Information sourced from TudoCelular.